Q1: Why your price is so high?

Our products are made of solid K9 crystal(made by hand) or casting brass, so they are definitely heavy, we confident that the quality is excellent and design unique, so the price is surely a little high. Its superior materials, exquisite workmanship, splendid product style and the pursuit of perfection to detail, access to the long-term favor of consumers in Europe, America, Southeast Asia, the Middle East and etc.

We welcome you to visit our company and actually check our models, or weigh it with your hands. I believe you will feel value for money.

 

Q2: Is any discount for us?

We can negotiate the discount if the order more than MOQ.

 

Q3: What is your MOQ?

Usually the chandelier for 12pcs. The table lamp for 24pcs. We also accept trial orders.

 

Q4: What is your lead time?

It’s about 2-3weeks for sample, 5-7 weeks for container order. Based on your quantity.

 

Q5: What is you payment terms?

We accept T/T, LC at sight, Ali Trade Assurance, PayPal, Western Union, MoneyGram. We also accept the other payments by negotiate.

 

Q6: How can you control your quality?

We have our quality control department and professional QC team during production. We will arrange a special QC to inspect goods you ordered and share a photo inspection report to you before shipment. Your order will be 100% inspected before shipment.

 

Q7: Can I get a sample before order?What is your main products?

Yes, sample test is welcome. Our main products are table lamp, floor lamp, pendant lamp, wall lamp, ceiling lamp, chandelier,all kinds of lamp shade,crystal art craft etc.

 

Q8: Can we customize products ?
Sure. We can provide OEM&ODM customization by your request.

 

Q9: What is your company advantage?

1-We have own factory, crystal factory & lighting factory.

2-20 years appointed OEM for EU.USA PRODUCT manufacturers,rich experience.

3-CE,UL,SAA,SASO certificated. Standardized quality management, Satisfying quality.

4-More than 2000 items, samples upon request.

5-Excellent team for international business and after-sales service, your best supplier.

6-27000sq meters area,270 workers,4 production factories, 2 showrooms and 1 export company. Your credible & safe cooperator.

 

Q10: Do you offer guarantee for the products?

Yes, we offer 5 years warranty for our products.

During the guarantee period, we can give a perfect solution based on fact.

You can choose difference ways: Renewal part, Exchange goods or Refund...