Bein Spledor Supplying Co., ltd (BSS) has been focusing on research, design, production and sales of the smart home products, mainly involving chairs, recliners and so on.. It is a furniture service provider integrating solid wood, plastic, steel furniture design, production, sales, export and OEM processing. The company's products are mainly based on the simple Nordic style. The selection of materials is rigorous and exquisite.
      In recent years, relying on high-quality products and competitive price, the business scope has expanded rapidly in the global market, covering more than 60 countries and regions. BSS has become the TOP rank enterprise in Tianjin, setting up a new generation of cross-border e-commerce model enterprise.
      With the purpose of "making life splendor", we're constantly committed to proving high-quality and innovative furniture products, making a smart home accessible to everyone with a beautiful life.
      The company has undertaken export orders for many years, the variety of furniture is complete, the price is reasonable, and the quality is guaranteed! We have won praise and recognition from our customers at home and abroad with our product quality and service, and is willing to go deeper with people of insight from all walks of life.

Quality control in production
(1) Before production, we will check the material with colors and features to make sure everything we are using on the mass production are strictly same as the sample shown.
(2) We will be tracing every steps of the production from the beginning.
(3) When item finished, QC checks.
(4) Before packing, every item will be cleaned and checked.
(5) Before loading, clients can send QC or point a third party to check the quality. we will try our best to help when problem occurs.

Service
(1) Sample order or trial order is available, so you can test your market
(2) We will take the free maintenance for at least one year under the condition of normal use
(3) For damaged and missing items, we will send replacement after getting related details, such as photo or video
(4) OEM is available
(5) We will check the quality for your reference before loading the container

After Sales service
(1) We will be very thankful if you have any suggestions of our products.
(2) If you have any questions, please feel free to let us know for first time by email or by phone, we will deal with the issue for you in time.
(3) We will send catalogues with our new designs to the customers with developed partnership.
 

FAQ

Q1. Can we have our logo or company name to be printed on your products or package?
Yes, your logo or company name could be printed on our products or package.
Q2. Where is the nearest air port to your factory?
Tianjin and Beijing.
Q3.What kind of the services can we enjoy
Arrange the shipping and delivery. Collect your other stuff buy from China into our warehouse. Make documents for you to do customs. clearance, packing list and commercial invoice. Inspect the quality of your orders. Quality assurance. Good Packaged avoid damage during shipping. Arrange loacl logistic or rent the truck delivery to your agent's warehouse in China.
Q4. How to control the products' quality?
We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the principle we always maintain is "to provide customers with better quality, better price and better service".
Q5. How do you ship the goods and how long can we get it?
Express courier like DHL, TNT, Fedex, UPS, EMS etc,shipping time is about 2-7 working days depends on country and area. By air port to port: about 7-12days depends on port. By sea port to port: about 20-35days. Agent appointed by clients.
Q6: How long is your delivery time?
Generally it is 3-7 days if the goods are in stock. Or it is 15-60 days if the goods are not in stock, the delivery time depend on quantity.
Q7: Do you provide samples ? is it free or extra ?
Of course,we welcome sample test and check quality.You need to undertake the sample freight and pay double sample fee,the sample fee will be refunded in your formal order.
Q8.COULD WE CHANGE THE COLOR?
Yes, Many color available, you can select from our color swatches.
Q9. What is the loading port?
XINGANG, TIANJIN
Q10. Can i visit your factory?
Sure. We warmly welcome you to visit our factory. Please contact us to make an appointment.
Q11. Do you have the products in stock?
We have some in stock. Please enquire for what we have available.
Q12. What are your warranty terms?
We provide a one year warranty for structure and workmanship.
Q13. Can i order a sample from you?
Yes, we will charge double price for the sample with the excess put toward your main order when you place it.
Q14. Can i use my own fabric or other materials?
Yes, please send the materials to our factory before the production.