Q1: What if the machine breaks in foreign countries?
A:We just need the operator tell us what phenomenon of the problems. If it is simple, we can teach and fix the machine immediately. If need parts, we send parts immediately and teach how to change the parts,which is very easy.
Q2: If you have never used such a machine. How can you learn it?
A:We will send user manual to teach you how to use machine. And we also have online training by skype,whatsapp,phone call etc.
Q3: The agent of your machine in which countries ?
A: Spain, the United States, Britain, Turkey, Vietnam, Italy, Germany and so on.
Q4: Do you support free replacement parts of your beauty machine ?
A: yes, when delivery machine, USB of videos and manual will delivery to you together. We can online have online video and our engineer can teach you how to install it and how to use it face to face.
Q5: What's the advantage of your beauty machine ?
A: Imports of core parts, Korean cosmetic technology, OEM & ODM service.
Q6: How long is the warranty?
All our machine is 2 years warranty, lifetime technical support. If machine break within warranty, and it is not man-made damage and confirmed by our engineers, we will provide free parts for replacement, if it is man-made damaged, we will charge for parts original cost; If out of warranty, we will charge for parts
original cost too.