Q 1. What's the payment term?
A: We accept T/T 30% deposit and 70% balance against copy of B/L or L/C at sight, West Union,VISA,Paypal is also accepted.

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Q 2. What is the normal lead time for product orders?
A: Generally it is 1-2 days if the goods are in stock. or it is 5-10 days if the goods are not in stock, it is according to quantity.

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Q 3. What is your standard packing?
A: All the goods will be packed by carton box and loaded with pallets. Special packing method can be accepted when needed.

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Q 4. Could you please tell us the month capacity of your products ?
A: It depends on which model, we produce more than 2500 tons rubber materials per month.

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Q 5. what kind of certificates you have ?
A1: We have been ISO9001:2008 and ISO14001:2004 certified by SGS since 2015.
A2: We have various rubber compounds approved, NSF, ROHS and REACH.

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Q6: How to check the quality of the bulk order?
A1: We provide preproduction samples before mass production for all customers if needed.
A2: We accept third party inspection such as SGS, TUV, INTERTEK, BV, etc.

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Q 7: Do you use any international standards for the rubber products?
A: Yes, we mainly use ASTM D2000 standard to define the quality of the rubber materials, tolerances as per ISO3302, ISO2768, etc.

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Q8: What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, FPM(FKM), NEOPRENE(CR), NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ), FFKM, Liquid Silicone, Sponge, etc.

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Q9: Does NUOANKE Rubber provide maintenance on tooling?
A: NUOANKE Rubber maintains all tooling and will replace as needed.

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Q10: How many empolyees you have?
A:We have 165 empolyees at time of December 2016.

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