Q 1. What's the payment term?

A: We accept T/T 30% deposit and 70% balance against copy of B/L or L/C at sight, West Union,VISA,Paypal is also accepted.

Q 2. What is the normal lead time for product orders?

A: Generally it is 1-2 days if the goods are in stock. or it is 5-10 days if the goods are not in stock, it is according to quantity.

Q 3. What is your standard packing?

A: All the goods will be packed by carton box and loaded with pallets. Special packing method can be accepted when needed.

Q 4. Could you please tell us the month capacity of your products ?

A: It depends on which model, we produce more than 2500 tons rubber materials per month.

Q 5. what kind of certificates you have ?

A1: We have been ISO9001:2008 and ISO14001:2004 certified by SGS since 2015.

A2: We have various rubber compounds approved by NSF, ROHS and REACH.

Q 6: How to check the quality of the bulk order?

A1: We provide preproduction samples before mass production for all customers if needed.

A2: We accept third party inspection such as TUV, INTERTEK, BV, etc.

Q 7: Do you use any international standards for the rubber products?

A: Yes, we mainly use ASTM D2000 standard to define the quality of the rubber materials, tolerances as per ISO3302, ISO2768, etc.

Q 8: What materials are available to produce from your side?

A: NBR, EPDM, SILICONE, FPM(FKM), NEOPRENE(CR), NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ), FFKM, Liquid Silicone, Sponge, etc.

Q 9: Does NUOANKE Rubber provide maintenance on tooling?

A: NUOANKE Rubber maintains all tooling and will replace as needed.

Q 10: How many empolyees you have?

A: We have 325 empolyees at time of December 2016.