shipping and Delivery

We ship using DHL, UPS and Fedex. All shipping costs are actual costs and are determined based on the weight of the item and the destination. 

1.USB Items are only shipped after payment is received
2.We ship item via EMS, DHL, UPS, FEDEX, TNT or Airmail.
3. Free shipping to select countries, plz check the shipping &packing list for details.
4.We are not responsible for any accidents, delays or other issues that are the responsibility of the shipping service.
5. Any import charges or fees are the buyer`s responsibility.

Checking Tracking number: 

Carrier Name	Estimate Time in Transit from China to Worldwide	Tracking Service
DHL	3-5 days
FedEX	5~8 days
ARAMEX	3-5 days
EMS	3-10 days

 

Payment

Your order will normally be posted within 3 to 4 business days after cleared payment has been received.

We accept the following payment methods:
* Western Union
* T/T

*Paypal

*L/C

FAQ

Q 1:Do you have any MOQ?

A:Yes,MOQ is 200pcs.

 

Q 2:What is the lead time?

A:Sample time 1-3days,mass production 3-5days for order less than 1000pcs

 

Q 3:Can we put our logo on USB stick?If yes ,what you need from us?

A :Yes,we can achieve it by silkscreen ,laser etching ,full color etc. Need your logo Ai Format or EPS.

 

Q 4:Could you offer the dummy sample even pre-production sample before I place the order?

A :Yes,both could be offered for confirmation.

 

Q 5: If I do not like the color, could I change the color ?

A:Yes,most of our products we have standard colors like green,red, black etc, if all colors could not meet your deeds, we could customized by your PMS. The MOQ is 100pcs.

 

Q 6: Could I have data loaded or encryption ?

A: Yes,we offer data uploading service.Data can be locked or encrypted.

 

Q 7:How should I pay for you if I place order to you?

A :Usually, the Payment terms Paypal ,T/T ,West Union could be accepted.30%deposit in advance,70% paid before the shipment.

 

Q 8:Have you any successful case for opening mould or bespoke products for your clients?

A:Yes,we ever or now open the new mould with metal,ABS,PVC for Toyota,HP,Lenovo,GTBank etc

 

 After-sales service

Our factory rejects to deliver poor quality, low price usb drives to our customers (There isn't pen drives with low prices and good quality). While you think you are purchasing at a very low price to make your profit higher, but the result will rework to repair such pen drive to make you headache and troublesome. What is more, your final production cost will be higher, and you will lose your customers' trust. So pls take our quality into your consideration when you compare our prices with other suppliers.

 

Please check the goods before you signing express delivery. If the item is defective, please inform   us within 3 days.

If the products could not be worked well, plz state the problem and take photos for us, our engineer dept will confirm the issue based on your description. Once confirm it is a quality issue, the goods allowed to replace or repair free.

Any inquiry or quality issue would be dealt within 24 hours by our customer service.

 How to Contact US?

Send your enquiry with details Below, Click “send”now.!