1, Are you a factory or trading company?
A:Yes, we are a factory in Guangdong province, China.
2, Can I option the LED color?
A:Yes, Color can be single or multi, constantly or flashing.
3, Can you send a sample to us?
A:Yes, below informations for your reference.
1.For your own design:
Samples charge is according to actual cost, and it is refundable after your order released.
Sample lead time: 5-7 days.
2.For our existing samples:
1)Unit Price Under USD$5.00 : FREE.
2)Unit Price Over USD$5.00: Not FREE.
But we hope you can pay for the freight, or freight collect will be acceptable.
4, Can you print my logo on the product?
A:Yes, we can print the logo on the product, you can provide the logo by CDR.AI file to us.
5, Do you offer guarantee for the products?
A:Yes, we offer 1 years warranty to our products.
6, How to deal with the faulty?
A,Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
B,Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products,
we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.