1. Q: What Is Your Minimum Order Quantity(MOQ)?
1. We are a manufacturer and generally do wholesales. However, trial orders are also acceptable and
welcomed!

2. Q: How Can I Pay For My Order?
1. Transfer(T/T): We accept 50% T/T deposit before production and 50% T/T balance before shipment. 100% payment before production
for sample orders.
2. Western Union(W/U): We accept 100% payment via the Western Union.

3. Q: How About The Delivery Time?
1. Some of the products are in stock at our warehouse is European plug, generally we need 1~3 days to
change the plugs and package them before the delivery.
2. Regarding to the non-stock products, the lead time is 15-20 working days depends on your requirements and
quantity.
3. We will suggest you the fastest shipping methods when you need the products urgently.

4. Q: Can you help us to make our products?
Yes sure we can!
our company OEM is warmly welcomed!

5. Q: What about the guarantee and after sales service?

The whole machine guarantee for one year. and the after sales service come with the machine for it's whole life.

6. Q : How can we make sure your machine is suitable for our material?
No worry, we can test the machine for you, you can send us your material, or you can let us know your recipe, we tests for
you.(If
your recipe is classified, also no problem, you can provide the basic recipe, we can tests for you to see the result.

7. Will engineer available to our factory if we need technical support?

Of course, our Engineer is available for oversea treatment.
Contact Information.