Q1.Can I have a sample order for it?
A: Warmly welcome of sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks, if bulk qty need about 20-25workdays.

Q3. Do you have any MOQ limit for led light order?
A: No MOQ, 1pc for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements /our recommend model with suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on this product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
 Silk print without Moq, if need color box usual with moq:1000pcs with battery bottled water dispenser &500pcs BW Series     bottled water dispensers.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 12 months warranty to our products & 1% wear out parts for after service.

Q8:What’s your main marker?
A: North America, Korea & European

Q9: Do you have ability to do ODM service.

A: Warmly welcome your ODM requirement based on our production line and our R&D team with more than 20 years experience on pump& motors. A: ODM service based on offered sample. B:Oo modify & creative new function based on our product series.

Q10: What's your payment terms:
A: T/T & LC, small amount accept paypal. Big amount ok for 30% down payment & balance against copy bill of loading.
For more need, please just contact us and we will reply within 24hours on working days.