important
Pls confirm the parameter and if you want other parameter to customize,pls feel free to contact me(email or skype-etonmotor6),i will try my best to support you.
FAQ:
Q: Can you make a motor customized?
Yes, we can and we warmly welcome that.
Q: Could you pls sovle the noise and lifetime problem?
Yes, we could solve the noise and lifetime problem according to cutomer's project requirements
Q: What is the deliverly time of sample and the cargo?
Under quality and quantity assured ,sample or small order will be sent in 7-15 days, bulk or customized order about 25days.
Q:What is your MOQ?
Generally, if it is for dc gear motor, then the MOQ is 500pcs or 1k; while 5k for the dc motor. But our company have policy to support first trial order with small quantity.
Q:Do you have motors in stocks?
NO, all the motor is made according to the customers' requirements of project, so it is difficult for us to make in stocks.
Q: What is the payment terms?
For small amount like samples, we would like the paypal; and TT for the big order. We also accept 50% deposit, balance will be paid before the shipping .
Q:What is the shipping method?
For samples and small orders, we recommend to use the Express, like DHL, FEdEX and TNT. It is very fast, safe and relatively cheap; We go with FOB/CIF/CFR terms if shippment by sea and air.
Q:What information do you need if we need a recommendation on motor?
We need to know the basic specification of the motor:Dimesnion, Application, Voltage, Speed and Torque. If you have samples, it would be better you send us your samples. We can test and find them out.
Q:could you send the samples before the order?
Yes,of course ,we must send the samples for your testing and got your confirmation for the quality first
DHL ,UPS ,TNT, FEDEX are available
Q:Can you make our logo on the products?
Yes ,certainly, it is so easy as most of the products are customized.
Convenient&Swiftest &Excellent Service
A:Quick reply :All enquiries or email will be replied in 12 hours,no deday for the business
B:Professional& enthusiastic team: Questions will be replied professionally, exactly, best advice to you
C:Short Lead time :under quality and quantity assured ,sample or small order will be sent in 7-15 days, bulk or customized order about 25days.
D:Payment method:T/T, Western Union,paypal, etc, you may choose convenient way for the payment for you
E:Language Choice: besides English, you can use your own language by email, then we can translate it.