IPL RF 2 in 1 Machine IPL OPT SHR Machine for Hair Removal Skin Tightening

FAQ

1. Do you have any warranty?

Yes, we have a 12-month warranty on the mainframe. And 3 months of free replacement for handles, treatment heads, and parts.

 

2. How is your after-sale service? 

We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us at once if there is any problem with the machine. And best service will be offered.

 

3. Do you have any certifications? 

We have the CE, ISO and ROHS certifications that ensure the quality and safety. Our machines are under strict quality management because we fully understand that it would be a great trouble if anything goes wrong with the machine during working oversea.

 

4. Will you teach how to use the machine? 

Yes, we provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service to ensure you that whatever the problem is and whenever you meet it, you can solve it easily. It is easy to operate by anyone with the instructions.

 

5. Why should you choose us?

1) We have a powerful factory that giving you the most competitive price and best technology support.

2) 12 years of experience in producing beauty machine, strong R&D.

3) Diversity of customized service, strong OEM & ODM capability available.

4) With CE, ISO, ROHS certifications approved, the machines are 100% of high quality.

Warranty & Training

1-year warranty for free, ex factory under normal and proper operation; free labor and material but without consumables parts.

 

We have a professional after-sale service team which providing you a 24-hour after-sale service and technical supports. Our machines are designed by Modularization. If there is any problem with the equipment, please send us photos or videos, after we confirm the problem, we would give you the solutions immediately. If the problem could not be solved, we would send you a new one for changing for free in two years. Only those who know the electric knowledge can he / she work on the machine.

We will make a warranty contract with you and make sure the contract is real and effective.

 

There is a copy user manual for detailed instructions on the introduction, the operation, the maintenance, etc.