1:Packaging: daub coal oil on the surface to protect the machine from moisture,then cover with plastic film, fianlly pack them with wooden case.

2: Customers special packing requirement is available.

1) Are you a factory?

Yes, we have been in this industry more than 23 years of quality, expertise and professionalism.

2) What's the lead time?

For our standard machines, we can ship within 7 working days. For processing line, around 20 working days.

3) How about the spare parts?

Usually, we will offer our customers some free spare parts with its relevant making machines. And if customer needs more, price is directly factory supply.

4) Can you offer machine installation and training service?

We have morn than 15 senior engineers with more than 18 years exerience.After shipment, we will arrange our experienced engineers to visit customer's factory for machine installation and training.

At times, our engineers can video chat with our customers and offer other operation condition support.

Our company is reputable, service facilities, also has a perfect after-sale service system.

After sale-Service:

1,Supporting machines installation, adjusting equipment until everything is functional

2,Providing training for operation and maintenance personally

3,Providing 1 year complete warranty and life -time maintenance service

4,Our engineers can video chat with our customers any time,giving customers some conditioned technical or operational support.

5,Consultation service.

Pre-sale Service:

1,Supporting Project Planning and design unconditionally.

2,Supporting new production techniques and formulas.

3,Consultation service.

Any problems, pls contact us freely!♥~~