1. Delivery Packaging

Simulation Aninmatronic Costom Triceratops are covered with air bubble firm before put them into the wood en case, which not only has good shock absorption, impact resistance, heat sealing and also has theadvantages of nontoxic, odorless, moisture corrosion, good transparency ect.

2.Shipping & Delivery

It depends on your requirement. We offer as many shipping options as possible, we have cooperated with some transpotation companies and shipping companies. If you need, we can transport products to our country port or even shipping to your country port.

Jinan Hensgrand Instrument Co., Ltd. was established in 2001, is specialized in developing and manufacturing of testing equipments. The machiens are designed to test mechanical property of metal, non-metal and composite materials. 

Our main products are Hydraulic Universal Test Machine, Electronic Universal Test Machine, Compression Testing Machine, Spring Testing Machine, Impact Testing Machine, Torsion Testing Machine, Hardness Tester, Testing Machine Accessories, etc. 

Q:Are your company a trading one or a factory?

A:Factory + trade (integration),More than 20 years focusing on test instruments field,6 years exporting experience.

Q:After an order is placed, when to deliver?

A:Generally about 10-25days, If we have inventory, we can arrange shipment within 3 days. 

Please be aware that our production lead times depend on specific items and item quantities. 

Q:What about the warranty with after - sales services?

A:The testing machine is guaranteed for 16 months by HST,we can help you to repair 

your problem controller freely,even it's not from our factory. After the warranty, the professional after-sale service team will provide perfect technical support and help guests solve problems encountered while using our product, handles guest 

problems and complaints in a professional and timely.

Q:What about the  product' services and quality?

A:Each instruments must be carried out 100% quality examination and test when shipping and delivery goods. Product use training, each of our product provide video training to show you how to install & operate.  We can arrange engineer to train the operation of equipment to customer’s company when you need. 

products are widely recognized and trusted by users.