Buyer  Feedback

1. We make success by rely on our alibaba reputation and customer satisfaction, therefore, your feedback is very important to us. Please leave good feedback to us if you are satisfied with our goods and service.

2. We care about our valued customers and will always try to help you. Please contact us before leaving any bad feedback. We will try our best to work with you to solve any problem.

Welcome to our company website and cooperate together in the near future!

TRADE TERMS：EXW, FOB, CFR, CIF

PAYMENT TERMS：T/T, Western Union, Escro

DELIVERY：By , Air, Carrier

ORDER FLOW

Customers offer the part number, part name, model, quantity, data of items, delivery term.

We quote the best price according to the requirement of customers.

Confirm the purchase order and pay the deposit.

We prepare and pack the goods.

Customers make the payment according to the Proforma Invoice once the goods get ready for delivery.

We delivery the goods with the packing list, commercial invoice, B/L and other documents requested.

Track the transport and arrival about the goods. 

Welcome to give us suggestion and feedback once arrival.

warranty、

1. Warranty Type:

We will replace the product which have quality problem.

2. Warranty Period:

Supply 3 months warranty for the products from the date of arrival. Customer should check the items according to the order list after arrival. Contact with us and offer the data, photos of the problem items.

3. You need to pay for the replacement charge for following condition:

* Wrong Order from customer.

* Natural Disasters cause the damage.

* Error installation.

* The machine and reducer work over time and over load.

* Lost by any condition.

* Human element destroyed.

* Corrode with rust during stock and running.

* Warranty Expired.

4. Others

They are the product easy to be rust away, please wrap them well. We just supply warranty for the products we are producing, except the Bearing, Seal, and some others we mention before order.If there is any problem about the products, installation or maintenance, please contact with us any time. We reserve the rights of final interpretation.