Normally we will provide free shipping by DHL, but we will also send by the other carriers for free shipping in different cases, they are UPS/EMS/Fedex etc.

Case 1: Your shipping area is remote location for DHL. You could find out if your area is remote area or not on DHL the website:   /jsp/first.jsp
Case 2: DHL is not allowed to use in your area. Like Russia, Brazil, Argentina.
Case3: Good news for customers from Russia Belarus Ukraine Brazil etc countries, we choose eEMS(EMS upraded version) to ship parcel by default, safe, fast, with better ability of customs clearance. Delivery within about 5-10 working days by eEMS.Except all of 3 cases, If your address is remote area for us , you should add extra shipping fees for DHL/ UPS/EMS/Fedex etc, otherwise we will choose post mail shipping for free.

Free Shipping Details:

1.The following countries by DHL free shipping:
Israel, America, Belgium, the Netherlands, Luxembourg, Italy, Germany, Britain, France, SAN marino, Austria, Denmark, Finland, Portugal, Sweden, Switzerland, Spain, Greece, Norway, Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta, Slovakia, Slovenia, The Czech republic, Hungary, Poland, Romania etc.
2. Free shipping e-EMS or Fedex to Japan and South Korea.
3. Free shipping Post Service to other countries.

Tax:

About customs, We are not responsible for buyer's customs taxes, VAT, warehousing etc any cost. But we try our best to help buyer lower or avoid customs duties, usually write a value of USD $70-100 on package and describle item as "Mini PC".

If you want to declare real value or have other needs, don't hesitate to contact with us in time, we will do everything we can to help you.

Warranty:

EGLOBAL Mini pcs have 3 years warranty serviceis completely reliable and professional technical team. Motherboard warranty time 3 years, ram, hard drive, accessories(excluding gift) etc warranty time 1 year.  Within warranty time, if mini PC appear non-human damages and quality problems, buyer return Mini PC or Mini PC components, we free repair/exchange Mini PC or Mini PC components ( include RAMs, Hard Drive, Motherboard and other accessories ). Within 1 month, seller bear all the shipping cost for return(maximum 15USD)and resend;Over 1 month to 1 year, buyer self bear the shipping cost for return and seller bear shipping cost for resend; Over 1 year to 3 years, buyer bear all shipping cost return and resend.Within 15 days, we accept refund or exchange goods (buyer bear all the shipping cost, if non-human damages and quality problem, we bear all shipping cost.