1. Are your company a trading one or a factory?

Factory + trade (integration),12 years focusing on test instruments field,5 years exporting 

experience. OEM is also acceptable for us.

2. How to choose the most suitable products?

Our professional team will give you the best suggestion as long as you tell us what kind of test you need to do and the required specification.

3. What’s the delivery term?

Most of the time, we have stock in the factory. If there is no stock, normally, the delivery time is 15-20 working days after deposit receipt. If you are in urgent need, we can consider making a special arrangement for you.

4. Do you accept customization service?

Yes, of course, we can not only offer standard machines but also customized machines according toyour request. Don’t hesitate to tell us your requirement, we will try our best to meet your needs.

5. Can we visit your factory before the order?

Yes, we warmly welcome and sincerely invite you or your team to visit our factory, we will help to arrange a hotel and pick up you from the airport.

6. Do you have customers from our country before?

Now our testing machines have been sold to more than 120 countries, like USA, Canada, Russia, UK, Italy, Germany, European Union, India, Pakistan, Philippines, Singapore, Thailand and Vietnam, Iran, Brazil and so on.

7.How about your warranty?

Generally, our warranty is for one year. Within the warranty period, we can offer technical support and part parts change, necessarily, our engineers may go to your place for better service.

8.How about the packing for the machine, is it safely protected during transportation?

Our machine is packed by standard export wooden box, it won’t be damaged. We’ve delivered 

many testing machines abroad by sea or by air without damage.

9. What is the order process?

Inquiry - quotation - communication - order confirming - deposit payment - production - testing and debugging - balance payment - packing - delivery - customer receiving - after service. 

10.How to install and use the product

The product is shipped with operating instructions and video of the English version.