It provides a large window so that you can have a full line of sight to observe the working conditions of the working bay.This product can be applied to all kinds of electrical and electronic products and other products, parts and materials for constant high and low temperature, gradual change, mutation or humid and hot test and other environmental simulation reliability test.

All MENTEK test chamber and oven are designed and manufactured according to all relevant European-Union [EU] standards,codes and regulations for electrical, environmental and user safety for such industrial equipment and thermal process. All material and equipment’s are from well-known EU brands and comply with all EU standardization systems [ISO, CE, DIN] and are fully safe for user in laboratory or  industrial manufacturing plant.Mentek guarantees that all the environmental chambers provided are brand new and unused,and the warranty period is 12 months (or more longer as talked with customers in advance) and the warranty period for the contracted goods is calculated after the customer receives the goods.

Quality Control System

1. The quality control of the product covers all aspects from the raw material to the product after sale. Mentek Testing Equipment Co., Ltd. strictly abides by the ISO9001:2015 quality management system and conducts product design, development, manufacturing, and testing in accordance with internationally advanced standards.

2. We adhere to the zero-tolerance to quality, not to allow substandard products into the next process, to ensure that each product is 100% tested, 100% qualified. Therefore, from the review of the contract, to the procurement of raw materials, to the product delivery test, all levels are checked, and there are records at all levels, and the records are traceable.

Material and Supply Chain Control

1) We totally understand that the quality of raw materials is the basis of product quality. Therefore, each batch of raw materials entering the factory should be tested according to the standard. As for the core components, we adopted “zero-defect” sampling plan.

2). Mentek establishes a scientific supplier management system and conducts assessments based on high-quality standards. It continuously increases the import efforts of international and domestic first-rate suppliers and ensures the high quality level of raw materials.

Product Inspection

1). Mentek has full-time inspectors to test in every link of production. And each link has adopted a “zero defect” management plan to ensure substandard semi-finished products cannot enter the next process.

2). From SMT to DIP, to complete machine testing, retain complete test data, timing statistics and analysis. Respond quickly to abnormal situations and organize corrective prevention by professional quality engineers.

Customer Complaints

Mentek testing equipment Co.,Ltd has built customer data management for every customer. And this helps us in responding in a timely manner when it comes to customer complaints and demands, organizing relevant departments and personnel to conduct in-depth research, and formulating scientific and reasonable corrective measures.

Always Keep Improving

1). Mentek testing equipment Co.,Ltd will always strive to improve quality management, improve product quality, and continuously satisfy customer satisfaction.

2). Continuous improvement is one of the most basic features for quality management system requirements. Mentek regularly(at least every 3 month) researches the latest technical standards, the latest product models, advanced quality control methods, and combines actual conditions to continuously improve design and processes, improve quality management, and ultimately continuously improve product quality and service levels.

1. MENTEK guarantees that all the environmental chambers provided are brand new and unused.

2. The warranty period is 12 months (or more longer as talked with customers in advance) and the warranty period for the contracted goods is calculated after the customer receives the goods. We guarantee the safe and reliable operation to the goods under the correct installation and normal operation conditions. During the warranty period, if the environmental chamber provided by us are found to be defective and do not meet the contractual requirements, the buyer may file a claim to us.

3. MENTEK will repair, replace or compensate the buyer for damages as requested by the buyer. If it needs to be replaced, we will promptly replace it with qualified and high-quality products. All costs incurred by us shall be borne by us. If we disagree with the claim, it shall be submitted in writing within 30 days after receipt of the buyer’s claim notice. Otherwise, it shall be deemed as acknowledging the buyer’s claim.

4. Our designated sales manager for this project is responsible for coordinating the seller’s various tasks throughout the project in every situation such as: project schedule, design and manufacturing, drawing documents, manufacturing confirmation, packaging and transportation, on-site installation, commissioning and acceptance.

Quality assurance commitment

5. The expiration of the quality guarantee period cannot be considered as the release of our responsibility for the potential defects in the contracted goods which may cause damage to the contracted goods. In the event of potential defects in the contracted goods during the life of the contracted goods, the buyer has the right to require us to repair or replace the defective goods in a timely manner.

6. During the life of the environmental chamber, when we discover that there is a potential defect or a principle failure of the goods, we will notify the buyer in writing at the first time.

7. For Mentek environmental chamber, we use proven and mature technologies and materials that have proven operational experience; if we use new technologies and materials that we have not used in the past, we have prior consent from the buyer. The buyer’s consent does not relieve or exempt us from our obligations under this contract. We shall be responsible for all quality issues of the equipment and components purchased by us from our suppliers.

8. If the goods provided by us are defective, or due to technical data errors, our technical personnel’s guidance is wrong, causing the goods to be scrapped or the work to be reworked, we shall replace or compensate the buyer for the losses incurred thereby. The time limit for the replacement or repair of the contracted goods by us shall be subject to the agreement of both parties. If the replacement or repair work is not completed within the time limit, it shall be treated as a delayed delivery.

9. If the buyer fails to install, operate, or maintain according to the technical data, drawings, or instructions provided by us, or if it is caused by non-usual technical personnel, the buyer is responsible for the repair or replacement. However, we are obligated to provide the necessary For the replacement parts, we shall arrange for the buyer to send the buyer the fastest parts to the buyer.

All of MENTEK test chamber and oven are designed and manufactured according to all relevant European-Union [EU] standards,codes and regulations for electrical, environmental and user safety for such industrial equipment and thermal process. All material and equipment’s are from well-known EU brands and comply with all EU standardization systems [ISO, CE, DIN] and are fully safe for user in Lab or industrial manufacturing plant.

OEM/ODM

MENTEK Testing Equipment Co.,Ltd is a leading climatic chamber manufacturer in China, specializing in manufacturing

various environmental chambers with superior quality and customer service.

We have professional factory management and development team. The yearly turnout are 1,500 units.

We provide excellent test chambers & make expert solutions for customers.

We provide private custom service for each customer, and create their own brand environment test chambers.

FAQ

Q: Is your company a trading company or factory?

A: Factory, we have has 20 years focusing on test instruments field, 6 years exporting experience.

Q: After an order is placed, when to deliver?

A: The products delivered to you within 7 days for our stock items from clearance of payment. It will take 25-to-35 working days for custom made products or equipments that are not available from stock. we produce products by ourselves including make a blueprint,purchase materials,cut materials until Packing and shipping, So we can control the delivery date to some extent

Q: What’s the payment term?

A: T/T,L/C and other payment terms could be negotiated.

Q: What's the warranty and after-sales service?

A: Three-year warranty period and free training of operators and maintenance personnel for customers (located in our company or customer location). We have a complete maintenance service team and provide the most prompt and professional maintenance services (12HR maintenance reply,24HR to the factory, problem elimination).

Q: What the standards do you adopt?

A: We have been adopting the world standards and regulation such as GB,ISO,BS,ASTM,UL,JIS,CE and so on.

Q: What about the product' services and quality?

A: Each instrument must be 100% inspected and tested on shipment and delivery.Product use training. Each of our products provides video training to show you how to install and operate.When you need, we can arrange engineers to provide equipment operation training to the customer's company

Q: Why choose us?

A: 1. Experienced, professional production test equipment technology.

2. From drawing, buying materials, cutting, to assembling and packing, we do it all by ourselves,.So we can make machines according to customers' needs and even control the delivery date to some extent.

3. High quality after-sales service, free training for customers operators, we have a professional after-sales team, we provide the most professional and timely after-sales service