I. Delivery commitment

Delivery and provision of services in strict accordance with the timetable stipulated by the buyer to ensure that the project is completed on schedule.

The product is affixed with a label, indicating "manufacturer, after-sales service phone, sales date" and other contents, so that users can contact our company in time.

5 ﹪ consumables are provided free of charge when first delivered. At the same time, a certificate is issued to prove that the goods comply with the contract.

According to the needs of customers, we can cooperate with construction, guide installation, and even train a group of personnel who can independently complete maintenance tasks for the user unit to ensure that the project is completed on time and quality.

Second, quality commitment

The company promises that all products from raw material procurement to production process will be strictly in accordance with contract requirements and national standards, to prevent submission of substandard products.

For the quality problems raised by customers, the company will give a reasonable explanation in a timely manner and make rectifications.

Our company will compensate you for the loss caused by the product quality.

Third, after-sales commitments (within the warranty period)

Free maintenance during the warranty period for all faults and quality issues except for man-made damage and force majeure.

The promised response time for repairs is 1 hour, and the company will arrive at the scene as quickly as possible. Maintenance is carried out continuously until the fault is eliminated.

Develop a complete customer profile, conduct regular telephone return visits, and understand product usage.

Fourth, after-sales commitments (out of warranty period)

All products are given life-long maintenance. Repairs outside the warranty period only charge material costs, excluding labor costs.

According to customer requirements, a group of operators who can perform maintenance and repair can be trained for free to ensure the normal operation of the product.

V. Compensation Commitment

The company promises that, in addition to human damage or force majeure, the company will compensate the user for losses caused by product quality issues and construction issues.

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