1.24 hours technical support by phone, email or skype (email or skype) 1years warranty period
2.Our senior engineer is available to travel aboard, help the installation, maintenance and training staff. 
3.By offering this support, we make sure the cutomer start the business smoothly, to realise win-win cooperation.

  Jinan Truepro is a manufacturer of window machine,insulating glass processing machine and curtain wall machine with well-equipped testing equipment and strong technical force. With a wide range, good quality,reasonable prices and stylish designs, our products are extensively used in building trade and other industries.Hope we can cooperate with you.We believe that "IT'S THE BEST THAT FITS MOST."Every machine could be customized to meet your special requirement.

1. Are you a manufacturer?

     Yes,we have been in providing the professional products in this field for 10 years.

2. how to install the machine ?

     we can intrust the install the machine by vedio, email ,picture.....if large project ,

     we can arrange the worker help you to install it in your country .

3. How you pack the products ?

        Normally as the export standard packaging or as you required.

4. What is your available port of shipment?

      Qingdao port,shanghai,tianjin,guangzhou etc.

5. Is customized available ?

     Yes, according to your detailed drawings you provide

7. After Sale Service
      24 hours technical support by phone, email or skype (email or skype) . 

      12 months warranty period.

      Our senior engineer is available to travel aboard, help the installation, maintenance and

      training staff. 

      By offering this support, we make sure the customer start the business smoothly,

      to realize win-win cooperation

8. Are you trading company or manufacturer ?

     We are factory and welcome to visit us at any time.

9. How long is your delivery time?

      Generally single tanks need 15-30 days, for whole plant need 30-50days.

10.Do you have CE and UL certification?

       Yes.

11.What is your terms of payment ?

       Free contact for the most suitable machine

       Free professional design for each customer especially.

       ♦ L/C, 30% deposit by T/T,70% spare payment L/C. 

       ♦ T/T, 30% deposit by T/T,70% spare payment before shipment.

       ♦ Western Union or Paypal.