Pre-Sales Service                                           After-Sales Service

* Inquiry and consulting support.                         * Training how to instal the machine

* Sample testing support.                                      * Training how to use the machine. 

* View our Factory.                                                  * Engineers available to service machinery overseas.

Q: If I make UPVC window and door, how many basic machines do i need?
A: Welding Machine, Corner Cleaning machine, Cutting Saw(profiles double head cutting, V-cutting, glazing bead cutting),Lock Hole Milling Machine, Water Sloting Milling Machine, Sealed Cover Milling Machine,Steel Reinforcement Shearing Press.

Q: How can I get the best machine for our business?
A: Just let us know your processing material, size, thickness, and working area needed.
    we will suggest the most suitable machine and professional solution.

Q: This is my first time using this kind of machine, is it easy to operate?
A: Of course the machine is easy to operare.
    We will send you the English version user manual and install video,

    Which shows how to assamble and use the machine clearly,

    Almost all the customers can operate the machine easily. 

    Don't worry about this. We will always be here to help!

Q: If the machine has problem in my place, how could I do?
A: Usually there won't be any problem under "normal use" as per the user manual.
     But in case you have any problem, our professional after-service team will provide you

     any support that you need any time!
B: We can send you free components to you if your machines are in guarantee time.
C: We can send our engineers to repair your machines.

Q: This machine is not suitable for me, do you have more models available?
A: Sure, in order to meet different customers' different requirments, we reserched many

     other different machines.

Q: When can we arrange shipment?
A: We usually arrange shipment in 10 days after getting deposit,

     But customized machines should be more than 25 days.

Q: What services can provide in your company?
A: Two years guarantee
B: Free adjustment
C: Free training to operation and maintenance workers.
D: Free industrial information
E: Free investment analysis for windows, doors and curtain wall project.
F: Free layout design for windows,doors and curtain wall production lines.
G: Provide follow-up service, regular maintenance and lifetime service for our machines

     sold.
H: Provide technical support including pressure design and caculation for window and

     curtain wall companies.
I:  Provide quick supply of spare parts for window and curtain wall companies.