1.Q:Are you a factory or trading company?
A:We are a factory that is more than 10 years experiences in this line
2.Q:Where is your factory located? How can I visit there?
A:Our factory is located in Jinan City, shandong Province, China .You can fly to Jinan international airport directly.Our company will pick you up at Jinan International airport. All our clients, from home or abroad, are warmly welcome to visit us!
3.Q:how you can got sample from us?
a):if you need sample of our product u can email us and tell us which product sample u need ...all sample are free.

b):lead time for sample is 1 to 2 days
4.Q:Can we make a OEM order?
A: We can supply as customers' requirement.
5.Q:How does your factory do regarding quality control?
A:"Quality is priority. Hisena CNC machinery  always attach great importance to quality controlling from the every beginning to the every end. 
6.Q:How to order?

A:please send us your purchase order and requirement by email, fax or can contact us on skype  anytime .we need to know following information for your order .
a):product information, about quantity ,size and color as u requirement
b):delievery time
c):shipping information about your address...