1.Are your company a trading one or a factory? 
Factory + trade (integration), 21 years' focusing on Aluminum Window and Doors Equipment field.

2.After an order is placed, when to deliver?

Generally about 15 days,  If  we have inventory, we can arrange shipment within 5 days. 
Please be aware that our production lead times depend on specific items and item quantities. 
3.What about the warranty with after - sales services?
12 months warranty. Besides,we can help you to solve your problem freely;

After the warranty, the professional after-sale service team will provide perfect technical support,and help customer solve problem encountered while using our product, handles guest problems and complaints in a professional and timely.
4.What about the services and product' quality?
Each machine must be carried out 100% quality examination and test before shipment.

And all machines meet ISO and CE certification.
5. We don’t know the machine operation, what should we do?

We can send engineer to your place, or we provide video training to show you how to install & operate, let engineer help you online.