1. We guarantee the item is “Brand New”, never been used and in perfect working condition.Every item will be tested carefully before shipping out.
2. Sometimes due to the mishandling in transportation, some parts may loose, the machine will not work properly.In this case, please be patient, we will tell how to repair it.

3. How to deal with product damage: if the package arrives in bad condition, please take packaging pictures before unpacking, and check the goods in front of the staff of shipping company, in case it is damaged in transportation due to rude handling. Contact us within 3 days if the product damaged, and please allow time for us to handle with the problems, we will try our best to solve it.
4. Attention: as shipping fee is much more higher than the item itself, we will not allow return under any circumstances. So please make sure this item is exactly what you need.

 Zhengzhou Minsta Commerce and Trade Co., Ltd. is a China-based private company, located in Zhengzhou City, Henan Province. Our primary business is to export food machinery, specializing in international trade and manufacturing of food machinery. We keep close relationship with the main manufacturers in China. Our management team has more than 10 years' experience in our business field. Our marketing and sales organization are focused on customers' requirements on high quality products, swift delivery, prompt response and cost efficiency. With professional teams, excellent suppliers, more competitive prices and considerate services, we would like to set up cooperation with friends from all over the world. Reciprocity and mutual benefits are our all-time policy. 

1.how long is the product warranty period?

 A: the product warranty period  is 12 months 

2. I am a  foreign customers, if the machine works wrong, how your company resolved ?

 A: We have professional engineers , after receiving your request, we will solve your problems at first time. 

3. how much is  MOQ of your machine?

 A:our machines MOQ  is 1 set and also support the mixed batch.

4.Where can we buy the machine's parts?

Our company also sale the parts,and the price is competitive.