Warranty and Return

1. We guarantee the item is “Brand New”, never been used and in perfect working condition.Every item will be tested carefully before shipping out.
2. Sometimes due to the mishandling in transportation, some parts may loose, the machine will not work properly.In this case, please be patient, we will tell how to repair it.
3. How to deal with product damage: if the package arrives in bad condition, please take packaging pictures before unpacking, and check the goods in front of the staff of shipping company, in case it is damaged in transportation due to rude handling. Contact us within 3 days if the product damaged, and please allow time for us to handle with the problems, we will try our best to solve it.
4. Attention: as shipping fee is much more higher than the item itself, we will not allow return under any circumstances. So please make sure this item is exactly what you need.

Zhengzhou Minsta Commerce and Trade Co., Ltd. is a China-based private company, located in Zhengzhou City, Henan Province. Our primary business is to export food machinery, specializing in international trade and manufacturing of food machinery. We keep close relationship with the main manufacturers in China. Our management team has more than 10 years' experience in our business field. Our marketing and sales organization are focused on customers' requirements on high quality products, swift delivery, prompt response and cost efficiency. With professional teams, excellent suppliers, more competitive prices and considerate services, we would like to set up cooperation with friends from all over the world. Reciprocity and mutual benefits are our all-time policy. 

1. Are you the manufacture factory or trading company? We are the manufacturer with professional produce experience on Embroidery machine more than 6 years.

We own both of Domestic and international sales department.

2. Where is your factory located? How can I visit there? Our factory is located in Zhengzhou City, Henan province, China, You can take a plane to  Xinzheng International Airport. We will pick you up to airport!

3. What’s your lead time, how to shipment? 20 workdays by sea or according to your requirment.

4. How to agent yours products? to contact us in any time, And welcome to visit our company! We display more new design in our showroom!!