Our machine will packed with plywood to protect it from damage from the shipping 

Payment

Buyers are responsible for import duties, custom fees and taxes if any.

Please check with your country’s custom office to determine the additional cost impose on the item prior of buying.

;

Warranty and Return

1. We guarantee the item is “Brand New”, never been used and in perfect working condition.Every item will be tested carefully before shipping out.
2. Sometimes due to the mishandling in transportation, some parts may loose, the machine will not work properly.In this case, please be patient, we will tell how to repair it.
3. How to deal with product damage: if the package arrives in bad condition, please take packaging pictures before unpacking, and check the goods in front of the staff of shipping company, in case it is damaged in transportation due to rude handling. Contact us within 3 days if the product damaged, and please allow time for us to handle with the problems, we will try our best to solve it.
4. Attention: as shipping fee is much more higher than the item itself, we will not allow return under any circumstances. So please make sure this item is exactly what you need.

;5.All the machine is export standard quality with 18 month warranty , and all our service center is online 24 hours ,any quality can contact us any time;

;

1. Are you the manufacture factory or trading company?

We are the manufacturer with professional produce experience on snack machin eespecialy for the fried ice cream machine  more than 10 years.We own both of Domestic and international sales department.
2. Where is your factory located? How can I visit there?

Our factory is located in Zhengzhou City, Henan province, China, You can take a plane to Xinzheng International Airport. We will pick you up to airport!
3. What’s your lead time, how to shipment?

20 workdays by sea or according to your requirment.
4.If you can make discount for me ?

We can make discount as your order increased

5, Do you have machine in stock ?

Yes, we do . Customized machine need 15 days to prepare