FAQ
FAQ
1, Can I make an order with different products?
Yes, Customers can mix products in one order.
2, How can I order?
You can place the order online or contact us directly.
3, Can I use my logo on the products?
Yes, we accept OEM orders.
4, Can I customize the products?
Yes, Contact us for the customized products.
5, How about the lead time
We need around 15-30days to produce.
6, How about the payment?
We accept payment by T/T, L/C, Western Union or PayPal.
7, How to ensure that I received the machine undamaged?
Firstly, Machine is confirmed no damaged before packing, Secondly, our package is standard and durable for shipment. If damaged, Please contact us within 5 days once you received the machine.
8, Where will the orders be shipped from?
It will be shipped from the main ports China which our forwarder appointed. But if you have preferred forwarder, that will be more helpful for us.
Service
1, Pre-sales service
1) Salesperson, project manager, technology engineer, accountant staff
2) Professional responding-team: provide fastly and perfectly solution
2, Online sales service
1) Super and solid quality
2) Fast delivery
3) Standard export package or as you demanded
4) 24 hours online service
3, After-sales service
1) Assistance to build the factory
2) Repairing and maintenance if any problem occur in warranty
3) Spare and wearing parts for free or with big discount
4) Any machine feedback for us, we will try our best to make improved.