Jinan Hankui international trade co., ltd, which is the subsidiary corporation of Shandong Hunk precision machinery Co., Ltd., is a CNC machine tools company, located in the beautiful capital Jinan city, integrated with manufacturing, processing and sales. It was set up by the former Jinan Machine tools factory employees. It has a subsidiary corporation Jinan HANKUI International Trade Co., Ltd. The plant area is about 10,000 square meters. We have a number of R&D persons and technicians who have more than 20 years experience of machine tool design and assembly. We have mastered the advanced machine tool technology and were dedicating to service customers domestic and abroad and welcomed deeply.

The main products are horizontal / vertical/ gantry machining center, flat / slant bed CNC tuning lathe, CNC vertical turning lathe etc. With superior equipment, advanced technology, detection devices, the imported parts from Taiwan, Japan, Germany etc., we can manufacture the high quality machine tools. And we also take over the metal products and spare parts machining in good quality.

Q: Do you have after sales support?

A: Yes, our after-sales service is divided into three levels, one is 24-hour online question and answer, the other is to cooperate with customers to carry out remote testing of the machine, and the third is to provide overseas technician service. In addition, some parts are replaced free of charge during the validity period of the machine.

Q: Once we've bought a machine from you, are you able to supply us with material?

A: We can assist you in finding the appropriate materials to suit your machine

Q: Do you sell only standard machines?

A: Yes,our machines are available in world-standard sizes and meet the needs of most customers for metalworking. In years of research, engineers have achieved the best machining accuracy within the specified dimensions.

Q: Do you have a warranty on your machines?

A:13 months warranty excluding electrical components.

Q: What sales terms do you have?

A:T/T, L/C,West Union and the Trade assurance order by

Q: Do you have instruction manuals?

A: We provide you with instruction manuals, electricity layouts, civil requirements, and machine drawings or Video Support,

Q: Once machine arrives at our factory what happens then?

A: We will send you a technician or engineer that will commission and install your machine, with training for your staff if required at a separate fee.

Q: What do I need to offload my machine from the container?

A: For forklifts and tower cranes, the machine can be removed from the container. If you need help, our engineers can guide you remotely.

Q: What kind of controls/Parts do you use on your machines?

A: AMS, OMRON, Schneider, Siemens, and ASK,ABBA,OPTIMA(ITALIA),HSD

Q: What is your delivery time?

A: Depending on the type of machine, duration of 10 days to 45 days from date of order.

Q: Do we receive any updates while machine is in the manufacturing process?

A: Yes.Regular updates on progress will be sent to you.