- Offer shipping cost based on nearest sea port to customer.

- Customer can ask shipping agent to pick up the goods from our factory.

1. Q: What if I get the product with bad issues?

    A: Please do send the photo of bad product to us, we provide the free replaced one to you if the problem is on our side.

2. Q: Does your mat move when doing yoga?

    A: No, it won't. Our mat is very grippy.

3. Q: Does your yoga mat comes with heavy smell?

    A: The raw TPE material we use is first batch and non-smell, there will be a few smell but it comes from the foaming process, we will have the mats airing after the production, so that the mats you received will have no heavy smell.

4. Q: Can I use the water to clean the mat?

    A: Yes, water in enough to clean the mat, and please expose the mat in sunshine after getting through water.

5. Q: What's the best way to ship the goods?

    A: For the big product like mats, the best way is to ship by sea, takes a longer time than by express or air, but with lowest shipping cost. Please do contact us early to make sure the time is enough.

6. Q: Do you support customized colors?

    A: Yes, you can either tell us the pantone color number or send the colors samples to us, then we can match for you.

7. Q: Will the colors of your mats fade after using?

    A: Not at all. We use the best TPE foam material, which makes the color not fading.

8. Q: Does Melors ship worldwide?

    A: Yes, we do sell a lot to all over the world.