Trade Term:

• Payment:30% deposit By T/T, Western Union, ESCROW, Paypal, 70% before delivery.
• Production Lead time:7~25days; If we have this item of your q’ty in stock , 2days delivery.
• Shipping methods:You can choose EMS/DHL/UPS/Fedex/TNT/standard airfreight or ocean freightvia international forwarder according to gross weight & Volume. In order not to increase the risk of losing goods and shipping time, we don’t suggest although it would be much cheaper than other shipping ways.
• FOB Shipping port:Guangzhou or Shenzhen, mainland China.
• If you want to deal with EXW/CIF/CNF term instead of FOB, please specify. Otherwise, FOB price will be quoted under inquiry.

Main Buying Procedures:

• Enquiry:contact us by email, phone call, fax, Instant tools (Trade manager, MSN, Skype) and let us know your enquiry.
• Discussion:specify the items you desire, confirm specification; OEM/ODM consultation.
• Quotation:Prices offered and accepted.
• Place order as per contract or discussion.
• Proforma invoice offered to double confirm the order for both-side records.
• Payment settled.
• Order completed under our arrangement.
• Goods shipped as per contracted term.
• Goods arrive at local port or warehouse, depending on contracted term.
• Support & re-ordering.

Our Service:

• Your inquiry related to our product & price will be replied within 24hours.
• Well-trained & experienced staff are to answer all your inquiries in English of course.
• Working time: 8:00 ~22:00, Monday to Saturday (UTC+8).
• OEM & ODM projects are highly welcomed. We have strong R&D team here to help.
• Your business relationship with us will be confidential to any third party.
• Good after-sale service offered, please get back if you got question.

Suggestion:

• Please kindly check the packages after you receive the goods, if you got wrong products/ quality problem/short q’ty, please get back to us as priority. Please note that you need to send us pictures of the defective items concerning this, and we will consider to replace or refund accordingly. However, DO NOT viciously slander or maliciously attack, we are not big enough to stand this. Thank you for understanding!

• All products can be customized as per customers designs
• 100% after-sale service
• Quality guaranteed and can meet your requirement
• We can accept replacement of any defective items if any
• Welcome to visit our factory,we can't spell success without "u"

==>About 15~20 working days depend on the structure of the metal

2.What’s the lead time for bulk production?

==>About 20 working days depend on the order qty

3.Do you make metals in house?

==>We have our own mold department, every process are made in our Song A. Have our own plating factory

4.What kind of metals are you making?

==>We make metals for bags, shoes, clothes, make up boxes. The material can be Zinc alloy, Brass, Stainless steel as your requests.

5.Free samples can be provided?

==>Can be provided for quality check.

6.How to control the quality?

==>Quality starts from Purchasing- Materials, Incoming Quality Control,In-Process Quality Control (IPQC), Final Quality Control

7.Can you make metals for luxury brands?

==>Yes! You can choose the brass, and PVD plating which is watch plating method

8.How about your after-sales?

==>We are responsible for rejects, and complaints. Any comments are welcome.

9.If you are interested in send an enquiry to us, please consider below questions.

a, For items already developed

==>Please tell us the item no

==>What’s your order qty

==>What’s the plating color you demand

==>Quality standard

==>What’s your most concern to be your supplier

b, For items needs tooling

==>Your design with detailed size

==>Usage

==>What’s your order qty

==>What’s the plating color you demand

==>Quality standard

==>What’s your most concern to be your supplier