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A: Yes, the hair is cut from one donor with full cuticle aligned, no acid bath, natural unprocessed.

Q2. Will the hair shedding or tangle? 
A: The hair is double weft weaving with no shedding. And as virgin cuticle aligned with no tangle. It could last over a year if taken good care. 

Q3: How long can my hair weft be?

A :You can have any length you want up to about 26".

     The best looking hair extensions for average height women are usually around 22" or less.

     Our most popular length is 18".

Q4: Why are my hair weft getting tangled?

A : It could be caused by dry hair.

      Pls make sure to wash your hair at least once a week, twice a week will be better.

Q5: How long it will last ?

A : How long the hair will last depends on how you will maintain it, it will generally last around 1 year with good maintenance.

Q6. Why the hair has grey hair?
A: As virgin hair, we keep its original state. We will pick out the grey hair before packing, but kindly understand there might be some minimum exist in the bundle

Q7. Is there any Customs tax? 
A: Usually we will put low amount in the invoice to avoid Custom tax, but due to different policy in different countries (especially in South America and Africa), there might be some Custom tax which is not considered in the price and should be paid by buyer. You could leave a msg when placing order about how much you want us to put on the invoice.

Q8. What is your Returns/Exchange policy? 
A: All returns will be considered on a case by case basis. All hair must be in the original packaging with all labels still attached. Unravelled or used bundles could not be returned or exchange. 

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