Shipping

 If no special request,we will use normal packing,1opp bag for each goods. If you need that metal chain be packed specially ,please list them in your E-mail.We would like to make the packaging you requirement.

  a. Samples:to be shipped by express courier,like DHL,Fedex,etc.

  b. Small order:to be delivered by express, DHL/UPS/Fedex, etc.

  c. Big order:to be delivered by sea or air.

  d. We will choose or advices the best convenience way for you

After-Sales Service

1. We are delighted to help clients’ make promotions. 

2. Replacement of products if any, we will do best to deliver in time.
3. We appreciate that customers give us feedbacks or suggestions for products.

4. Personnels from After-sales Department will quickly respond to your enquiries, complaints,etc.

5. We are likely to  provide new styles to cooperated clients, also you are welcome to visit our         website for new ones.

RAQ

 1.How can i get a sample?

 We can offer free exiting samples, for customized samples,will charge mold fee based on customers` specification mold fee will not return once order confirmed.Samples production takes 7-10 working days.Fright by consignee.

 2.what is the process of an order?

 Artwork or design drawing making→making brass mold→making steel mold→mold test→making samples→samples test→mass production→quanlity test→packing

 3.How to pay for the order?

 We accept Paypal and Bank Transfer,pls pay via Paypal when amount less than $1000 and pls pay via Bank Transfer when amount more tham $1000

 4.What is the shipping method?

 We have a good cooperation with DHL,UPS,FedEx,all goods will be shipped by air.It usually costs about 3-5 working days

                             How to contact us?

please send you inquiry in the below, click and send it.