1. Are you factory or trade company?
--- Factory
2. Is it possible to offer samples to check quality before confirmed order?
--- Of course we would love to offer you free 2-3 pcs samples, but you have to bear the frieght.
3. Is it possible to copy my own design as a real product?
--- Yes but we should you rdetails fristly. We are oem manufacturer. 95% of our products are customized designs from clients.
4. If I need customized samples, any charge?
--- We will charge the mold.
5. Is the mold charge refundable once I place the order?
--- If total qty ups to 5000pcs, we can refund the mold
6. How long can you delivery my goods?
--- 15 days as ususal after you make the payment
7. What is your normal packaging? Possible to send to me with gift box?
--- 1pc/opp bag as usual. If you like gift box, that will be extra cost
8. What is your payment term you can accpet?
--- Full payment before production. If total cost is higher than USD3,000, we accept 50% deposit + 50% balance before shipment