1.Your satisfaction, our goal.

1.By DHL,UPS, FEDEX, TNT are our preferred shippig method.

2..The process time is 10 to 15 working days.

3.All items will be packed safely before delivery.

4.The buyer should be responsible for any imported tax and duty charged by their country.

1. If you are not satisfied with your purchasing,you can exchange the item. Returned item has to be new with tag and in orginal condition.

2. The buyer must contact with us in 7 days after receiving the items. But the buyer should be responsible for further shipping charge.

1.Please contact with us before leaving any negative or neutral feedback. We will work with you to solve any problem.

2.Do not hesitate to contact with us anytime before and after your purchase, we are committed to your 100% customer satisfaction.

 

1. Q: Are you a factory?
A: Yes, we are a factory, do custom service for metal craft

2. Q: Do custom items?
A: Yes, we provide custom service, customers only need to provide high resolution logo/design/pics

3. Q: Can I get product samples?
A: Yes, of course. We charge you mould fee for make mold and produce samples, then approve samples for starting mass production

4. Q: Should I need to pay the mold cost again when we reorder next time?
A: No, you do not need to pay for the mold again, it will be used for a long time

5. Q: How long for samples and mass production?
A: Samples take about 8-10 days, mass pquantity take 10-12 days, specific time depend on quantity

6. Q: What's the shipping method?
A: Normally use international express as DHL, TNT, FedEx, UPS, etc.

7. Q: How can I trust you quality and ur company?
A: We can do samples first for checking. Also we pass ISO 9001, and have CE and RoHS certificate, we welcome to factory.