1) What kinds of price terms you do?
Ex-work price, CIF price, CNF price and FOB price
2) What is your loading port?
Shantou, Shenzhen
3) Do you offer samples?
Yes, we do offer samples for your reference, it is charged, we will refund the sample cost if your quality meets our requirements.
4) What is your shipping method?
By express, by air, by sea and by land transportation, we will base on your situation and recommend which will be your best way to delivery your ordered goods.
5) What is your MOQ?
For our standard production products, the MOQ is 5 Ctns/model. However, if you require doing OEM service, the MOQ will be based on your requirement.
6) Can you do OEM/ODM items?
Yes, we welcome OEM/ODM items as we have much experience in dealing with the OEM/ODM items which are always beyond customers’ expectation.
7) What are your payment terms?
We accept T/T, L/C at sight, Western union, PayPal, Escrow, etc.
8) If I never use this kind of products before, how can I operate it?
Don’t worry, every product will include an English user manual which will guide you how to use it.
9) Do you offer packaging as well as manual in other languages?
Normally we offer packaging and user manual in English, if you request it in your own language, no problem; we can discuss it further in other MOQ requirement.
10) Do you have any quality certification?
Yes, our factory has passed ISO9001/BSCI audit with the latest audited date. Most of our products have certifications of En71, ASTM, CE, ROHS, FCC, SASO, etc, if you have other requirements of the quality certifications, welcome to discuss it with us directly.
If you still have any other questions, we will be always here for you. If you contact us through
the above contact details. Thank you for your visit^-^