custom mascot costume

 

A:1. confirm order. choose the items in your favor and contact with our sales presentative. We will send you proforma invoice to confirm order items, Quantity, price, Shipping. We will arrange your order production and shipping according this invoice, please confirm them, make sure you can get your order fast and safe. 
2. arrange deposit. please arrange the deposit. Once we receive the deposit, we will begin the production.
3. confirm goods. once the order is finished, we will take pictures and send them to you for check or you can come to our factory and check your items.
4. arrange balance. If everything is ok, please arrange the balance to us.
5. arrange shipping. once we receive the balance, then the shipment will be arranged.
6. after service. Express tracking No. will send track. Any comment please contact us.

Q2. Is the sample charge refundable after order confirmed?

A:sample fee can be refund when you order a large quantity of the cargo

Q3. Shipping cost?

A:Please tell us the items, quantity (weight& volume) and port of delivery (address), so we check with shipping company and quote you for reference.

Q4. Can I use my own forwarder to transport the products for me?

A: Yes, you can. You just tell us your forwarder company contact information.

Q5. How to pay?

A:We accept payments mainly by T/T (bank wire transfer), Western Union, Money Gram, Paypal or Escrow.

Q7: Can we change the shape, size, color or printing based on the original design?

A: Please tell us the items, quantity (weight& volume) and port of delivery (address), so we check with shipping company and quote you for reference.