Q: Are you factory?
 A: Yes.Easy Tie Elastic shoelace
Q: Do you provide samples ? is it free or extra ?
A: Yes,you can get availabel sample in our stock.Free for samples,but freight cost.But if you need sample as your custom design, sample cost will be charged.
Q:How can we get a quote?
A: Please offer us the specification of the product,such as design picture,size,color and order quantity etc.,we will check competitive price for you.
Q:When can I get the quotation?
A: We ususlly quote within 12 hours after we get your inquiry.If you are very urgent to get the price,please call us or tell us in your email so that we will regard your inquiry priority display.
Q:Could you make sample before place order
A: Yes, we will make sample for your confirmation first.
Q:What kind of files do you accept for mold?
A: PDF , AI or JPG.
Q:How long can I expect to get the custom design sample?
A: After you pay the sample charge and send us confirmed files,the samples will be ready for delivery in 3-5 day.The samples will be sent to you via express and arrive in 3-5 days.You can use your own express account or prepay us if you don't have an account.
Q:What's the lead time for mass production?
A:15 days as usual
Q:What's your terms of delivery?
A:We accept EXW,FOB,CIF etc. display.You can choose the one which display is the most convenient or cost effective for you.