We are manufactory with more than 10 years of experience in the field of crystal manufacturing.Our products are similar as crystal from Austria and bring to mind images of precision cut, unmatched clarity and luminous, colorful sparkle. High quality,reasonable price, fast delivery, best service, are our mission from beginning to end.Our main products are sew on stones, fancy stones, round stones, flat back hot fix, flat back no hot fix, cup chain, rhinestone and so on.

Shipment

When you place an order,please choose a shipping method and pay for the order including the shipping fee. we will send the items approx 3days once your payment is completed, we do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your products is inspected, please note that buyers are responsible for all addition customs fees, broerage fees,duties, and taxes for importation into your country,these additional fees may be collected at time of delivery, we will not found shipping charges for refused shipments. the shipping cost does not include any import taxes, and buyers are responsible for customs duties

Returns

we do our best to serve our customers the best what we can. we will refund you if you return the items within 15 days of your receipt of items for any reason. however, the buyer should make sure that the items retured are in thier original conditions, if the items are damaged or lost when they are returned, the buyers will be responsible for such damage or loss, and we will not give the buyer a full refund, the buyers should try to file a claim with the logistic company to recover the cost of damage or loss. the buyer will be responsible for the shipping fees to reture the item

Sizing or fit Issues

The sizes are illustrated with specific measurements in the detailed specifications, please check the specifications before you place an order,Normally the allowable difference in the sizes are approximately 0.5 inch in measureement, if you find the size of the products do not fot you, you can directly contact us

Color Mismatch

Differences in color maybe caused by some other reasons such as color reflection in the monitor,light,backgroud etc. however , if you believe that the item received is in wrong color,please contact us to see if a reture or refund is possiable

Feedback

Your satisfaction and positive feedback is very importand to us,please leave positive feedback and 5 stars if you are satisfied with our items and services, if you have any problems with our items or services, please feel free to contact us first before you leave negative feedback, we will do our best to solve any problems and provide you with the best customer services

Thanks for your order.If you have any more questions or advise Please feel free to contact me.

Thanks&Best regards!!!