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If the buyer confirms the quality and style, then we can discuss about the order.  

Q: How to create a mock up?

A: You only need to send us the logo and idea, Keen Dragon will help you to work it out.

 We prefer AI PSD CDR Files.

Q: How to buy a sample for quality check at the very Beginning?

A: The sample charge is $30.00-50.00/pcs, excluding the shipping charge.  We accept PayPal for the sample charge.  

Q: How long is the production lead time for the very 1st sample?

A: Usually it will take 2-4 weeks’ time. Depending on the schedule of the sample room. 

Q: How long is the production lead time for bulk order?

A: Usually 60-90 days depending on the order qty and schedule of the factory.

Q: Why the capacity of Keen Dragon is 50000 pcs per month. But the production lead time for bulk order is 60-90 days?

A: To avoid loss of money, factory cannot stop and wait for order. So factory has a schedule for production over 30-60 days. That means when you place an order and send the deposit today, the soonest time we start to produce your order is 30-60 days later. During these days, we will prepare the fabric and accessories ready.

Q: How to make a payment?

A: For the sample charge which total amount under $300 we prefer PayPal. If the total amount is over $300 and the buyer wants to use PayPal, we will request 5% extra.

For the payment of bulk order we prefer T/T. 

Q: What is your payment term?

 A: By sea 30% -50% deposit (depending on the order qty), balance against B/L copy. By air/ by courier (such as FedEx, DHL) 30%-50% deposit (depending on the order qty), balance before the shipment. We will take pic and show buyer the details before the payment