1. Packing wooden case is after fumigation treatment. Needn’t timber inspection,saving shipping time.
2.All the spare parts of the machine were covered by some soft materials,mainly
Avoiding all damages that could happen in the delivery process.Then we’ll covered plastic wrap out it tightly,make sure intact of the covered soft materials,also avoiding Waterproof and rust proof.
3.The outmost is wooden case with fixed formwork.
4.The bottom of the wooden case has firm iron jack,convenient to Handling and transport.

We offer

•Sea Transportation
•Land Transportation
•Air Transportation

1) The quality warranty period is 12 months which counted from the day that the shipping commodity arrived at the port of destination, excluding the physical damage. We will provide you with the fittings for free during the guarantee period. But please kindly noted that all users are kindly required to return us the damaged fittings by courier with your charge before we send back the alternative fitting parts. After warranty period, the fittings which you need repaired or changed should be in charge by you, and there will be reasonable charged. 
2) Since it is difficult for our engineer to maintain the machine by face to face, we will create a plenty of online-supports. That is to say, we will give you technical supports by email, MSN/Skype, camera, video, telephone and fax when user meets some problems on installing, operating, adjusting, maintaining, and so on.
3) When you meet some problems with installing, using or adjusting, but our online-support can not solve it, we can offer Door to Door service. If you need our engineer(s) to assemble or maintain or adjust the machine in your area, you would like to be required to assist us to deal with the visa formality, traveling expenses prepaid and accommodation arrangement during the business trip and the service period before they dispatched. And please kindly arrange the translating person for the service engineer during their service period. Otherwise, you also can arrange your engineer to come to visit our factory to get a long-term free technical training.

MAIDUN LASER  FAQ: 
1.Q: Are you a factory or trading company?
A:We are a manufacturer with export license 

2.Q:Where is your factory located? How can I visit there? 
A:Our factory is located in Jinan City, Shandong Province, China, about 1 hours from Beijing, 2 hours from Shanghai and 2.5 hours from Guangzhou.All our clients, from home or abroad, are warmly welcome to visit us!

3.Q: Can you do OEM?A: Yes, we can do OEM products.

It's no problem.

4.Q:How can I get some samples?
A:1,We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order. 
2,Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex,UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account.Then you can pay the freight direct to your local carrier company.

5.Q:How does your factory do regarding quality control? 
A:"Quality is priority? Maidun laser always attach great importance to quality controlling from the very beginning to the very end:
1).All raw material we used are environmental-friendly; 
2).Skillful workers care every details in handling the producing and packing processes;

3).Quality Control Department specially responsible for quality checking in each process.

If you are interest in our products or our services, please contact us, you will get the best reliable products in reasonable prices.