After sale service:

(1).Training:

 We will use practical teaching methods “learn by doing”,and let the experience teacher to teach you.You can learn from practical using.

Normal users can learn in a week or so,for special users that we can extend learning time time until the users know the software well.

(2).service support:

 For two years hardware warranty.

 Three-year software update for free.

 Promise to supply the service within 48 hours.

 (3).Free training for long time if you need.

Q1: What is the payment way?

A: We usually accept payment by T/T, L/C, Western Union

Q2 : Can any of the products be custom imprinted?

 A: If you need to print your company logo on the products and that is available to be custom or if you have your own designed idea and that will be our honor to customize for you. 

Q3: This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?

A: We are alibaba legitimate certification company (VIP), and we support payment terms like L/C, Escrow, to ensure your safety.

Q4: How to ensure that I received the machine undamaged?

A: At first , our package is standard for shipping, before packing, we will confirm product undamaged, otherwise, please contact within 2days. Because we've bought  insurance for you, we or shipping company will be responsible!

 Q5 : Where will the orders be shipped from?

A: It will ship from the main ports China. And We will find the shipping company which will offer the best and most economical freight for our customers.