1. Professional English speaking engineers are online ready for your troubleshooting service. It is reachable in an easy way.

2. We guarantee prompt warranty service for parts repairmen and replacement by international courier. (DHL, FEDEX, UPS, TNT)

3. We can give quick response for on site overseas service requests and offer 7 days' free training and installation service when customer bear the traveling expense including visa, round trip tickets, boarding and lodging at service place.

Q1: What is the payment way?

A: We usually accept payment by T/T, L/C, Western Union

Q2 : Can any of the products be custom imprinted?

 A: If you need to print your company logo on the products and that is available to be custom or if you have your own designed idea and that will be our honor to customize for you. 

Q3: This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?

A: We are alibaba legitimate certification company (VIP), and we support payment terms like L/C, Escrow, to ensure your safety.

Q4: How to ensure that I received the machine undamaged?

A: At first , our package is standard for shipping, before packing, we will confirm product undamaged, otherwise, please contact within 2days. Because we've bought  insurance for you, we or shipping company will be responsible!

 Q5 : Where will the orders be shipped from?

A: It will ship from the main ports China. And We will find the shipping company which will offer the best and most economical freight for our customers. 

 How should i pay for my order ? what is the procession of this purchase

3.Are you a factory or trading company?