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FAQ

 1.If I do not have vectored artwork,will you still accept my order?

   Re:We can vector your art for you,at a small fee.

2.Can I see a sample of a promotional item before I purchase it?

   Re:We can make pre production samples at a sampling fee.

3.Can I change or cancel my order once it has been placed?

   Re:No, not after production has begun.

4.Can you match to a PMS color?

   Re:We offer our own spot colours and advise you choose from this range.If you supply

   a PMS colour we can provide you with our closest colour match

5.Can we use sublimation print on any type of products?

   Re:No, sublimation is normally applied on to 100% polyester fabric

6.Do you supply any custom service like lables, package?

   Re:Yes, if you demand these custom service, pls note us, we can do that for you.

Welcome to Hongen make order !!!