Q: Are you Original manufacturer or Trading Company?

A: We are the original manufacturer who is specialized in manufacturing bamboo products over 20 years.

Q: Can we customize the products with our own ideas?

A: Yes, we support OEM and ODM order.

Q: Can you send samples to us and how long would it take? Free or not?
A: Yes and the sample day usually need 5-7 working days. Free samples are available if we have sample in stock, but courier fee need be collected, and If we need sample charge for new item, this cost may refund you after PO.

Q: How fast can you ship them? 
A: Usually our delivery time is about 30-40 days, which depends on your order quantities and our production schedule.

Q: Are you products food safe with any certifications?

A: All of our products are food safe, with LFGB & FDA test approved.

Q: Can you do a custom logo on the products?

A: Yes. We can do custom logos on the products by: hot stamping, silk-screening, laser engraving.

Q: Any discount?

A: Yes, we could offer discount upon your order quantities.

Q: Payment terms

A: We accept T/T, L/C at sight, Western Union, Papal.