1,Q: Can I have you latest catalogue?
A: Yes, sure, pls send you request or leave your email address to us, our salesman will send our latest catalogue to you within 12 hours.

2,Q: Do you have MOQ?
A: There is no MOQ limited on our factory,small order is acceptable,pls don’t hesitate to send your demand.

3,Q: How many days for sample making?
A:I will take 5-7 working days after artwork approval for customized sample
For stock sample, it will take 2-days.

4, Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
A: UCHOME is established in 1999 and start export business since 2003, we are standing out on the market not only because good service and products but also the sincere to establish long-term business
relationship with our customer.
What's more, our factory with strict quality control system, our salesman act as eyes for our customer, they will update production steps to you directly.
If products do not meet you requirements, we can provide either immediate refund or immediate remakes at no extra cost for you.
We have set up this model in order to set customers in position of confidence and reliability.

5,Q: How can i get price ?
A: For price checking,please send you request to us such as material / logo art / quantity / surface plating / attachments / packing request,if you are not familar with these terminology,our salesman is glad to help you.

6,Q: Which payment term you offer?
A: We accept payment via T T / Western union / Paypal / Escrew and so on.

7,Q: Which shipping method and how many days for shipment?
A: 3-5 days Door to door shipping method via DHL / UPS / TNT / FEDEX
BY SEA / BY AIR delivery time will be checking to you before order.