FAQ

1. How can I place an order?
Any of our sales person is available for an order. Please provide details of your requirements as clear as possible. So we can send you the offer at the first time. For further design, it's better to contact us with Skype or other instant ways.
2. Can you do the design for us?
Yes. We design client's private Logo ,color box and instruction manual.
3. How long can I expect to get the sample?
After receiving the sample charge and send us confirmed files, the samples will be ready
for delivery within 7 days. The samples will be sent to you via express and arrive in 3-5 days.
4. What about the lead time for large quantity of products?
Honestly, it depends on the order quantity and the season you place the order.
Often 25-35days based on general order .
5. What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, etc. You can choose the one which is the most convenient
or cost effective for you.
6. What is the payment way?
(1).TT or Wester Union for the trial order
(2).OEM order, By T/T 30% in advance , balance to be paid before shippment.
7.How does your factory control the quality?
To ensure client can buy good quality material and service from us.
we will sent each samples to customer for approve before customer place order;
our QC staff will check quality 1pcs by 1pcs before shipment.

Shenzhen Hotter Technology. Co., Ltd. is a professional, reliable and rising manufacturer of all types of silicone and rubber products, integrating development and production together. Our main products include diving mask and snorkel, baby cares, gift and kitchenware.

We were established in 2005 specialized in Silicone rubber related products industry. Within 11 years of developing, we gained significant amount of experience, knowledge, techniques and product R&D in manufacturing silicone rubber related products. Our production lines include kitchenware, baby toddler, diving and snorkel gears and gift product. Our products meet international standard with SGS, FDA, LFGB, REACH and ROHS certifications. In addition, our management structure has been approved by quality management ISO9001:2000 and AVO ISO 14001:2004 in 2007. We believe quality and efficiency are the most important factors that everyone in the company strive for. By selecting the best raw material, conducting strict three dimensions quality control technique to minimize defect rate before delivery. Also, minimizing lead time is what we are strive for. With a sophisticated skill sets in raw material machining, mold developing, production managing and packaging accelerating, we are able to produce big amount of products within a short amount of time assertively. Flexibility is one of our main strength that we are proud of. In all, Quality, Flexibility, Efficiency and Innovation are most significant values that have been rooted in our company's culture.