1.Warranty Time

     Normally 12 months. The warranty time may be deifferent based on specific order details.

  2.Customers' complaints

     For all of our customers' complaints, we will give a resonable solution within 15 days. It would be easier and quicker

     for us to handle your issue if you can provide us with photos of products with

     quality problem.

  3.Sample Info

     We welcome your sample order or trial order. Usually our sample charges 3 times of the normal price, and we will

    refund 2 times sample cost after the order confirmed. For exceptional cases, we can disscus against

    specific conditions. We welcome your sample order or trial order. Usually our sample charges 3 times

     of the normal price, and we will refund 2 times sample cost after the order confirmed. For exceptional cases, we can

    disscus against specific conditions.

  1.What's your MOQ(minimum order quantity) ?

     Usually our MOQ is a 20‘GP,2 models and 2 colors at most are accepted.

  2.What's your payment terms?

    In our usual practice, we accept T/T and L/C. For other payment terms, we can negociate about it depend on

    specific order details.

  3.How long will it take to delivery my order items?

     Usually for a 40'HQ, the delivery time is about 30-35 days. We will arrange a reasonable production schedule

     for you in accordance with the size and complexity of the order.   

  4.Do you have any goods in stock?

     Sorry, we don't have any stock goods.We will keep you informed if there is any stock.

  5.How much will the freight cost?

     This will depend on the size of your order and the shipping method. We will be grateful if you can spare us some

     minutes with such information including the HS codes and quantity, your favorable method of shipping, (by air or

     by sea,) and your designated port or airport since it will enable us to evaluate the cost based on the  information

     provided.

  6.How can I visit you?

     We have a reliable cooperating factory located in Anji County, Zhejiang Province.It's about 1.5h from Hangzhou

     and 3h from Shanghai by Bus. If you would like to visit us, you could make an appointment in advance and we will

     arrange that for you.