Our Company FAQ

1.IS THE SAMPLE AVAILABLE?

YES,Usually we send the samples by TNT,DHL,FEDEX or UPS,it will take around 3 days

for our customers to receive them,but ccharge all ustomer will cost related to the samples,

such as sample cost and airmail freight.We will refund our customer the sample cost after

receiving its order.

2.WHAT IS YOUR WARRANTY TERM?

Our company offer 1% free spare parts to FCL order.There is a 12months warranty for our

export products has run outfrom the date of the shipment.If warranty ,our customer should

pay for the replacement parts. 

3.CAN I USE MY OWN LOGO AND DESIGN ON PRODUCTS ?

4.I CAN NOT FIND OUT THE ITEMS WHAT I WANT FROM YOUR WEBSITE,CAN YOU

OFFER THE  PRODUCTS I NEED? 

YES.One of our service term is sourcing the products that our customers need,So please tell us

the details information of the item.

5.WHAT IS THE DIFFERENCE BETWEEN CHEAP QUALITY AND GOOD QUALITY?

1).The cheap quality chainsaw/brush cutter use cheap and low quality raw material,  But our   factory good and high quality raw metail.

2).The cheap quality don't have inspection department for raw material ,producing,packing ect...

3).Cheap quality testing time is about 15 Seconds,But our factory testing time is at last 300 second.

4).The cheap quality factory of one worker charge 3 assemble process,But our factory is one worker charge 1 assembel process .We have a strict trianing for assemble worker. The worker

is professional for their assemble process.