1. About the sample color,we can make it by your demands.
2. Customization(OEM)is accepted----Our Qualified Designer Team can design according to your drawings or pictures,meanwhile we can offer the free sample before in bulk order.
3. When you received our products,If you find any spare parts are missing or some damaged,pls contact with us in advance,we will deliver the new parts with your coming containers or orders.
4. For checking the quality of products----welcome to visit our factory showroom to check the quality before loading,you can also send QC to checking goods.Or we will check the quality and send photos for your reference,We will not load container till you confirm.
5. We have a professional after-sale sercive systerm.If you have any questions, pls contact with us immediately.

• Payment term:by T/T or L/C,T/T:30% deposit,balance paid before shipment;L/C:L/C at sight.
• Min Order Quantity:normally is one 20ft container,10sets of each item;several items mixed small quantity is acceptable for trial order.
• Lead time:about 20-35 days for 1*40HQ after the receipt of deposit.
• Sample order:sample is available for customer to check the quality We will charge double price for sample,but will return back after ordering.
• OEM is available.

Q:How can i get your catalogue and price list?

A:Please let us know your email or contact us from website directly for our catalogue and price list;

B:You can select the item on our website and advise which items you interest and what price term you would like to be offer ,EXW or FOB?

Q:What is the shipping Cost?

A:The shipping cost is depend on the destination port,weight,packing size,total CBM of the goods.It is difficult for us to quote you the exactly shipping fee without knowing your total quantity of the order

and your destination sea port;we will quote you the good shipping cost after you decide the order.

Q:How can I place an order?

First you can choose our item on website or in our showroom,let us know the color which you want&Q’tys of each item,then we will send Proforma Invoice to you for sending deposit.

Q:Whether we can use other Currency besides USD?

Yes,you can.We can accept EUR or RMB.Also you can send deposit in RMB,then balance in USD also ok for us.

Q:What if there is quality problem when we get the goods?

If there is quality problem when you un-package the goods, you can take pictures for our reference,our QC Dept..will check the problem and give best solutions to you ,namely replace some parts and fittings,etc.Furthermore we will also take action to improve the quality in future.