FAQ:

1) Q: Where is your company?

A: Our headquarters is located in Xiamen, Fujian Province (Zip: 518108), factory in Fuzhou, also with many cooperated factories around the domestic.

2) Q: What’s the port of loading?

 A: Normally Xiamen Port, Tianjin Port, Wuzhou Port, Mawei Port.

3) Q: How is your packing?

 A: Normally we pack our stone with fumigated wooden boxes (foam and plastic film inside) with plastic tapes in 6 sides, further strengthened with iron sheet in the corner. Individual carton packing or customized packing is available.

4) Q: What about shipping mark?

A: We can provide neutral shipping mark, or customer trade mark / OEM trade mark are available.

5) Q: What’s your sample policy and sample lead time?

A: Small samples are free. Even the courier fee will be refunded after you place the order. The lead time for small sample is 1 – 3 days.

6) Q: What’s your MOQ?

A: For Slabs & Tiles, usually in 100 m2.

B: Other items depends, such as tombstones can be MOQ 1 Set, Baluster 10 pieces etc.

7) Q: How do I know the quality of the products?

A: We’ll send you the order update and product pictures for you to see for yourself. QC inspection by yourself / your friend / 3^rd QC agent is accepted.

8) Q: What’s your payment term?

A: 30% deposit by TT, balance against copy of B/L.

9) Q: What’s your production lead time?

A: The normal lead time is around 3 weeks for one 20’ GP. Faster lead time is available upon confirmation.

Should you have any questions, please feel free to inquire us at any of your convenience.