Packing
Each item packed in a poly bag, then packed together with 1 set of accessory inside the strong export carton box, and accessories incluede below:
* 1 x safety charger
* 1 x remote controller ( If DMX 512 control, no remote controller )
* 1 x User Instruction Book

* 1x magic cleaner (to clean led furniture when dirty)

Tips: How to clean these LED furniture when dirty?

Use Coocheer Magic cleaner with some water to clean the led furniture. Then use a wet cloth to dry it.

Delivery

We ship goods by UPS/DHL/FEDEX/TNT express which takes 3 -5days to arrive, or by air cargo which takes about one week to arrive,or by sea which takes about one month to arrive, depending on your actual.

Kary Gifts Enterprises Co., Ltd. is a comprehensive enterprise based in Shenzhen, China, specialized in R&D, production, sales of plastic and LED electronics since 2001. Our brand name Coocheer is originated from the concept of developing cool, fashionable, novel, eco-friendly, high-technology products, aiming to bring you a relaxed, unique, unforgettable, romantic space. Our products range from plastic, LED electronics, illuminated led furniture, luminous bar counter, luminous tables and chairs, led flower planters, led champagne bucket, bar lamps, etc. Our products are popular at home and abroad, with huge demand in over 100 countries, including China, Russia, USA, Australia, France, Italy, UK, Germany, Canada, Brazil etc, they are widely used in bar, nightclub, wedding, party, event, concert, hotel and restaurant and so on.

Company culture:
· Vision: To become one of the top brands in the field of led furniture.
· Spirit: To work and live happily; to be grateful to life.
· Operating philosophy: integrity-based, customer-first and quality-oriented to achieve win-win

   cooperation.

Core value:
· Profession: Decades of focus on plastic and led electronics; quality guaranteed.
· Integrity: Operating in honesty, to achieve win-win cooperation.
· Service: Provide sincere service and be grateful to life.
· Innovation: To lead the market with technology and innovation.

About Our Showroom

Our Factory

Our Exhibitions:

Parts of the certification we have: CE, EMC, FCC, ROHS

Q1: How can I order your products?
A1: Leave your message on below blank, click”Send” or “Contact supplier”. 
A2: Contact our sales directly via phone or email at below Contact Information.
 
Q2: Do you provide samples?
A: Yes, we accept sample order.

Q3: How long can I expect to get the sample?
A: It will be ready for delivery in 3 - 15 days, depends on the feature of your sample. 
     The samples will be sent to you by express. 
 

Q4: What about the lead time for mass production?
A: Frankly speaking, it depends on the order quantity and the season you place the order.

    Generally, we suggest that you start inquiry 60 days before the date you would like to get the

    products to your country.

Q5: Do you accept LOGO printing on the product?
A: Yes, we accept printing. Please send your LOGO to sales people. 

Q6: Do you do our designs and our appointed function ?
A: Yes, this is our biggest advantage. We have experienced and professional structure and

    electronics engineers working on your ODM project.  Please just tell us your ideas and we will

    help to carry out your ideas into a perfect  item. You can pay for the molding fee and hold the

    mold by yourself or we can cooperate on the molding. 

Q7: What warranty can I get?
A: Warranty 1 year for LED light system, 2 years for plastic casing. 

Q8: How do I get replacement part if the product has quality problems ?
A: Please describe the problem with pictures to us, if cannot be fixed upon our guidelines, we will 

    send new replacement.  All charges cover to us.

    If you are not urgent, new replacements will be sent with your next shipment.